Ticketing


GENERAL INFORMATION:

The Event Center Box Office is located at 290 S. Seventh Street directly in front of the arena. For the box office event hotline, please call (408) 924-6333.



Box Office Operating Hours


Mon - Fri 10:00 am - 5:00 pm

Sat 10:00 am - 12:00 pm


On event days, the box office will remain open until half time or the start of the main act. For Saturday event days, the box office will open at 12:00 PM.


Parking

Free parking for box office purchases is available in the 20 minute section of the 7th Street Garage. For directions to the garage, please visit the Directions & Parking page.

Ticketing

Tickets to all Event Center events can be purchased in person at the box office during normal hours of operation for no additional service fee. The box office does not accept phone orders. For your convenience, tickets are also available via fax by submitting the
Fax Order Form.

Tickets can be purchased online and over the phone through Ticketmaster only. To purchase tickets, visit the Ticketmaster website or call (800) 745-3000.

Types of Payments Accepted

The box office accepts cash, Visa, MasterCard, and Discover. Checks are not accepted.

Will Call

Will Call tickets may be picked up on the day of the event at the Event Center Box Office only. Patrons must present a photo I.D. along with the credit card originally used to purchase the tickets.

Refunds, Exchanges and Upgrades

Refunds, exchanges, and upgrades are not available.


Lost Tickets

For lost tickets purchased at the Event Center Box Office for Event Center events only, customers must know the date the tickets were purchased, the method of payment used to purchase the tickets, and all of the seating information (section, row, and seat numbers) in order for replacement tickets to be issued. Contact the Event Center Box Office at (408) 924-6333 to have replacement tickets available for pick up no sooner than the date of the event at the Event Center Box Office. For lost tickets purchased through Ticketmaster, contact customer service directly at (800) 745-3000.

Stolen Tickets

For stolen tickets purchased at the Event Center Box Office for Event Center events only, customers must have a police report stating tickets were stolen. Contact the Event Center Box Office at (408) 924-6333 to have replacement tickets available for pick up no sooner than the date of the event at the Event Center Box Office. For stolen tickets purchased through Ticketmaster, contact customer service directly at (800) 745-3000.

Cancelled or Rescheduled Events

If an event is cancelled, tickets can be taken back to point of purchase for a refund. If the event is postponed, patrons can hold on to their tickets until a new date is scheduled or tickets can be refunded at the original point of purchase.

Child Admission

For most events, children under 24 months do not require a ticket to enter, provided that they sit on an adult's lap and do not occupy a seat. However, in order for a child to have his/her own seat, a ticket is required.

Backstage Passes

Backstage passes are supplied by the tour and can never be purchased. The Event Center does not have access to backstage passes.

Accessible Seating & Tickets

Accessible seating is available on the concourse behind sections 3, 4, 5, 6, 14, 15, 16 and 17. When purchasing accessible tickets, it is important to indicate that you require accessible seating to ensure proper accommodations. Accessible tickets are available for purchase at the Event Center Box Office and all Ticketmaster outlets. When purchasing from Ticketmaster online, select the event and click on the 'Request Accessible Tickets' icon.

Tickets to all event center events can be purchased in person at the box office during normal hours of operation for no addditional service fee. The box office does not accept phone orders. For your convenience, tickets are also available via fax by submitting the Fax order form.

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Seating Charts


General Admission Seating image
Boxing/Wrestling Seating image
Reserved Seating image